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The simple platinum rule Know your customer. Care about your customer. Give your customer what he/she wants. This seems so simple, but it is...
Unless you’ve gotten your client involved in one of those pre-approved short sale programs where they bank has already given you a pre-approved purchase...
Clients lacking loyalty? I have been vocal in the past about how clients/customers have short attention spans and lack loyalty to us (their devoted...
A few months ago, I received a very nice email from Gist. They basically said, “Hey, we miss you”, you haven’t logged on lately...
The sounds of silence They say “silence is golden.” When negotiating, after either party has made their proposal, professional negotiators will tell you that the...
“I want a big team.” Over the years I’ve had agents tell me they “wanted a big team”. Or they “didn’t want a big...
Finding your win In real estate, many agents float along looking for success but rarely define what that success looks like other than “closings.”...
There are 3 types of real estate agents… Those that have forgotten more bright ideas than they can remember, those filling their heads with...
The short answer is no Many seem to think that being live in social media spaces and chatting it up with the folks is...
This past week has been a week of discovery. I hate to admit it, but I haven’t done a lot of real estate this...
Staying in Business Been teaching a lot. I see the distress on the faces of my students in my classes. Especially those who have...