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	<title>Comments on: StepRep Online Reputation Management Software</title>
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	<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/</link>
	<description>News, insights, tools, and inspiration for business owners and professionals</description>
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		<title>By: On negativity. &#171; Stuff I Done Wrote</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-24389</link>
		<dc:creator>On negativity. &#171; Stuff I Done Wrote</dc:creator>
		<pubDate>Tue, 02 Dec 2008 23:46:27 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-24389</guid>
		<description>[...] unhelpful (I apologise for going back to this yet again) were most of the comments on AgentGenius about the first Spokesmonster cartoon. After a round of monster-bashing, Benn, the originator of [...]</description>
		<content:encoded><![CDATA[<p>[...] unhelpful (I apologise for going back to this yet again) were most of the comments on AgentGenius about the first Spokesmonster cartoon. After a round of monster-bashing, Benn, the originator of [...]</p>
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		<title>By: The story so far. &#171; Monster&#8217;s Blog</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-21830</link>
		<dc:creator>The story so far. &#171; Monster&#8217;s Blog</dc:creator>
		<pubDate>Wed, 05 Nov 2008 16:01:33 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-21830</guid>
		<description>[...] they didn&#8217;t like it. They did not like it at all. (Scroll down to the comments [...]</description>
		<content:encoded><![CDATA[<p>[...] they didn&#8217;t like it. They did not like it at all. (Scroll down to the comments [...]</p>
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		<title>By: Marc</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-20893</link>
		<dc:creator>Marc</dc:creator>
		<pubDate>Fri, 24 Oct 2008 18:15:32 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-20893</guid>
		<description>Interesting points of view here. I am impressed by the deep insights many of you have applied to this campaign and the points view offered which I find breathtaking given the low standards and often confusing ways in which some of your peers out there in real estate tend to market and message themselves.    

Is this insulting? For some, I have no doubt that poking a little fun at our Appalachian neighbors stirs  unease. We, as a nation are evolving realizing that we are indeed a great melting pot of races, colors and creeds. Personally, I was less shocked by this having grown up watching shows like The Beverly Hillbillies and The Dukes of Hazzard, which then and now, seem to pass through society without anyone raising a PC hand. 

But Jonathan asks, does this video say anything? I would respectfully suggest that it actually speaks volumes about the issues of social grace, social mismanagement and online reputation offered through a video that calls Vendasta&#039;s own reputation into question. Granted it&#039;s a bit subliminal but even after watching it once, it came across as delivering quite a powerful and effective message which is worthy of pointing out. 

Granted, this message may seem buried in the haze of a questionable character. But isn&#039;t that their point as a company and the entire notion behind their soon-to-be-released, whenever that is, offering? 

For me this is what resonated in high volume. Granted it&#039;s risky. And risque. But that is the making of a good and powerful ad. I am not advocating that offending people is a prudent means of promotion but this isn&#039;t a random act of offensiveness. It seems quite calculated meant to illustrate what happens when you misstep online and the potential hits your reputation might encounter.    

I for one would hope that they present more ads like this and complete the story arc because like Jonathan said which I do agree with, there is no visceral substance. They need to take this campaign forward and tell the entire story. 

If not, at the very least, it did what all great ads do -- got people talking.</description>
		<content:encoded><![CDATA[<p>Interesting points of view here. I am impressed by the deep insights many of you have applied to this campaign and the points view offered which I find breathtaking given the low standards and often confusing ways in which some of your peers out there in real estate tend to market and message themselves.    </p>
<p>Is this insulting? For some, I have no doubt that poking a little fun at our Appalachian neighbors stirs  unease. We, as a nation are evolving realizing that we are indeed a great melting pot of races, colors and creeds. Personally, I was less shocked by this having grown up watching shows like The Beverly Hillbillies and The Dukes of Hazzard, which then and now, seem to pass through society without anyone raising a PC hand. </p>
<p>But Jonathan asks, does this video say anything? I would respectfully suggest that it actually speaks volumes about the issues of social grace, social mismanagement and online reputation offered through a video that calls Vendasta&#8217;s own reputation into question. Granted it&#8217;s a bit subliminal but even after watching it once, it came across as delivering quite a powerful and effective message which is worthy of pointing out. </p>
<p>Granted, this message may seem buried in the haze of a questionable character. But isn&#8217;t that their point as a company and the entire notion behind their soon-to-be-released, whenever that is, offering? </p>
<p>For me this is what resonated in high volume. Granted it&#8217;s risky. And risque. But that is the making of a good and powerful ad. I am not advocating that offending people is a prudent means of promotion but this isn&#8217;t a random act of offensiveness. It seems quite calculated meant to illustrate what happens when you misstep online and the potential hits your reputation might encounter.    </p>
<p>I for one would hope that they present more ads like this and complete the story arc because like Jonathan said which I do agree with, there is no visceral substance. They need to take this campaign forward and tell the entire story. </p>
<p>If not, at the very least, it did what all great ads do &#8212; got people talking.</p>
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		<title>By: Jonathan Dalton</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-20550</link>
		<dc:creator>Jonathan Dalton</dc:creator>
		<pubDate>Sat, 18 Oct 2008 01:43:49 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-20550</guid>
		<description>Why the video ought to have been changed - it doesn&#039;t say anything. Even when it talks about what Step Rep has to offer, there&#039;s no substance.</description>
		<content:encoded><![CDATA[<p>Why the video ought to have been changed &#8211; it doesn&#8217;t say anything. Even when it talks about what Step Rep has to offer, there&#8217;s no substance.</p>
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		<title>By: sheilabragg</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-58391</link>
		<dc:creator>sheilabragg</dc:creator>
		<pubDate>Fri, 17 Oct 2008 21:59:45 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-58391</guid>
		<description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;StepRep Online Reputation Management Software: Commenting on this article could make your life 12.3% .. http://tinyurl.com/68p86w&lt;/span&gt;&lt;/span&gt;</description>
		<content:encoded><![CDATA[<p><span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">StepRep Online Reputation Management Software: Commenting on this article could make your life 12.3% .. http://tinyurl.com/68p86w</span></span></span></p>
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		<title>By: Brendan King</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-20530</link>
		<dc:creator>Brendan King</dc:creator>
		<pubDate>Fri, 17 Oct 2008 21:28:27 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-20530</guid>
		<description>Recent posts on the AgentGenius blog have really hurt the SpokesMonster&#039;s feelings!  StepRep is still in Alpha but we thought we would give you a peek at the SpokesMonster&#039;s StepRep dashboard just to show how badly the negative posts have damaged his online reputation. :)

You can check out an Alpha screenshot here: http://steprepblog.com/2008/10/17/spokesmonster-epic-failure/

P.S. Benn, way to force me to give you the inside scoop on our product! :)</description>
		<content:encoded><![CDATA[<p>Recent posts on the AgentGenius blog have really hurt the SpokesMonster&#8217;s feelings!  StepRep is still in Alpha but we thought we would give you a peek at the SpokesMonster&#8217;s StepRep dashboard just to show how badly the negative posts have damaged his online reputation. <img src='http://agbeat.wpengine.netdna-cdn.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>You can check out an Alpha screenshot here: http://steprepblog.com/2008/10/17/spokesmonster-epic-failure/</p>
<p>P.S. Benn, way to force me to give you the inside scoop on our product! <img src='http://agbeat.wpengine.netdna-cdn.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: SpokesMonster &#8220;Epic Failure&#8221; &#171; StepRep Blog</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-20529</link>
		<dc:creator>SpokesMonster &#8220;Epic Failure&#8221; &#171; StepRep Blog</dc:creator>
		<pubDate>Fri, 17 Oct 2008 21:25:00 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-20529</guid>
		<description>[...] 17, 2008 &#183; No Comments  Recent posts on the AgentGenius blog have really hurt the SpokesMonster&#8217;s feelings!  StepRep is still in Alpha but we thought [...]</description>
		<content:encoded><![CDATA[<p>[...] 17, 2008 &middot; No Comments  Recent posts on the AgentGenius blog have really hurt the SpokesMonster&#8217;s feelings!  StepRep is still in Alpha but we thought [...]</p>
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		<title>By: Matt Stigliano</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-20523</link>
		<dc:creator>Matt Stigliano</dc:creator>
		<pubDate>Fri, 17 Oct 2008 20:43:25 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-20523</guid>
		<description>&lt;blockquote&gt;*THEY* can use something to help them “monitor, manage and build” their social reputation&lt;/blockquote&gt;

Jay - Excellent point.</description>
		<content:encoded><![CDATA[<blockquote><p>*THEY* can use something to help them “monitor, manage and build” their social reputation</p></blockquote>
<p>Jay &#8211; Excellent point.</p>
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		<title>By: Matt Stigliano</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-20522</link>
		<dc:creator>Matt Stigliano</dc:creator>
		<pubDate>Fri, 17 Oct 2008 20:40:17 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-20522</guid>
		<description>Benn - Yeah, I guess nowhere does it push agent-centric, so I guess that shouldn&#039;t have been part of my thinking necessarily, but as with anything, I assume it would quickly be filled with agents looking to be a part of that sort of home-centric community.

The video itself?  I just have no idea what its doing.  I would probably assume it was a joke of some sort as I would imagine a company would try to explain what they do a little better than this.  I do admit, because I saw it here I was curious.  If I saw it while browsing the web on my own?  Probably would have passed it up without a second&#039;s thought.  The click definitely wasn&#039;t about the monster, but about where it was first shown to me (AG).

Jane - As someone who is never offended and known for being completely un-PC about things (I made a healthy living on that reputation), I know what you&#039;re saying, but if you&#039;re trying to sell a product or service, is this really the way you want to project?  Not only were some people offended (and in my experience someone will always be offended no matter how &quot;clean&quot; you are), but we still aren&#039;t really sure what they&#039;re trying to get you interested in.  I think that no matter what direction the company takes (ie, they see all this, think &quot;ooops, we better clean this ad up&quot; or they continue on their current path), this is what the phrase &quot;online community&quot; is all about.  A place to exchange thoughts and ideas about a variety of topics, good or bad, and speak your mind about them.  I personally am a big fan of the web&#039;s ability to affect change, even when the change is something I may/may not agree with.</description>
		<content:encoded><![CDATA[<p>Benn &#8211; Yeah, I guess nowhere does it push agent-centric, so I guess that shouldn&#8217;t have been part of my thinking necessarily, but as with anything, I assume it would quickly be filled with agents looking to be a part of that sort of home-centric community.</p>
<p>The video itself?  I just have no idea what its doing.  I would probably assume it was a joke of some sort as I would imagine a company would try to explain what they do a little better than this.  I do admit, because I saw it here I was curious.  If I saw it while browsing the web on my own?  Probably would have passed it up without a second&#8217;s thought.  The click definitely wasn&#8217;t about the monster, but about where it was first shown to me (AG).</p>
<p>Jane &#8211; As someone who is never offended and known for being completely un-PC about things (I made a healthy living on that reputation), I know what you&#8217;re saying, but if you&#8217;re trying to sell a product or service, is this really the way you want to project?  Not only were some people offended (and in my experience someone will always be offended no matter how &#8220;clean&#8221; you are), but we still aren&#8217;t really sure what they&#8217;re trying to get you interested in.  I think that no matter what direction the company takes (ie, they see all this, think &#8220;ooops, we better clean this ad up&#8221; or they continue on their current path), this is what the phrase &#8220;online community&#8221; is all about.  A place to exchange thoughts and ideas about a variety of topics, good or bad, and speak your mind about them.  I personally am a big fan of the web&#8217;s ability to affect change, even when the change is something I may/may not agree with.</p>
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		<title>By: Bob</title>
		<link>http://agbeat.com/real-estate-technology-new-media/steprep-online-reputation-management-software/#comment-20521</link>
		<dc:creator>Bob</dc:creator>
		<pubDate>Fri, 17 Oct 2008 20:30:29 +0000</pubDate>
		<guid isPermaLink="false">http://agentgenius.com/?p=5826#comment-20521</guid>
		<description>I hope their tech skills are better than their marketing skills.

”there are a lot of agents, brokers, contractors, developers - you name it - that have done just fine with traditional marketing and referrals. However, in the long term the Internet will have an overwhelming impact on this very same industry. These same players will not continue to be able to effectively function going forward in the next few years without embracing Web 2.0 techniques. MyFrontSteps and StepRep will allow their customers to showcase their products and services via online social networks.”&lt;/blockquote&gt;

If this defines his target market, then I&#039;m not sure what good the video does. The eskimo hillfolk are probably never going to &#039;stumble&#039; across this.</description>
		<content:encoded><![CDATA[<p>I hope their tech skills are better than their marketing skills.</p>
<p>”there are a lot of agents, brokers, contractors, developers &#8211; you name it &#8211; that have done just fine with traditional marketing and referrals. However, in the long term the Internet will have an overwhelming impact on this very same industry. These same players will not continue to be able to effectively function going forward in the next few years without embracing Web 2.0 techniques. MyFrontSteps and StepRep will allow their customers to showcase their products and services via online social networks.”</p>
<p>If this defines his target market, then I&#8217;m not sure what good the video does. The eskimo hillfolk are probably never going to &#8216;stumble&#8217; across this.</p>
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