Comments on: Communication Ain’t What it Used to be

By: Ricardo Bueno

Ricardo Bueno — Thu, 08 Jan 2009 08:27:09 +0000

Sometimes I catch myself using Twitter DM’s in lieu of email. And at first it worked out well! But soon enough I came to find that not everyone is responsive that way

Anyway, I’m with you on “asking them how they want to communicate and accommodating their needs.”

By: Ken Brand

Ken Brand — Thu, 08 Jan 2009 02:33:15 +0000

Exactly. It’s not the answer that’s import, it’s the questions before the answer that Rock The Cradle and Stir The Drink.

Right ON!

By: Anne Rains

Anne Rains — Thu, 08 Jan 2009 01:34:23 +0000

Just read a great article on Agent Genius about communication http://agentgenius.com/?p=8995

By: Brad Nix

Brad Nix — Wed, 07 Jan 2009 20:41:52 +0000

@tboard nails this one. Technology does not create relationships = people do. Technology is just a tool to facilitate.

By: Anne Rains

Anne Rains — Wed, 07 Jan 2009 20:31:25 +0000

Hi Teresa,

You make some great points here.Skype is one of my favorite tools. I agree that you should take the time first to find out how your clients prefer to be communicated with and not just assume. I read a recent article in Active Rain about communicating better with the younger generation–the first-time home buyers. Here’s a link in case others would like to read it too:

Have a great day,

Anne Rains

By: Matthew Hardy

Matthew Hardy — Wed, 07 Jan 2009 16:59:22 +0000

“asking them how they want to communicate and accommodating their needs.”

Perfect. Salient and spot on.
Asking then recording each person’s preference then looking there first is so easy… and so customer centric.