Tech

Oops! How to Undo an Email Sent in Gmail or Outlook



Lani Rosales | 2010/01/29  | 18 Comments

Oh no…

gmail Oops! How to Undo an Email Sent in Gmail or OutlookHave you ever sent an email that says, “Hey Fred,” when you meant “Hey Alice,” making it clear that you’re either stupid or you copied and pasted from another form email? Or have you ever hit “reply all” and said something out of line that you only meant to send to your coworker buddy?

We’ve all been there and had that moment of panic where your entire career or a deal flashes before your eyes. If you realize the faux pas the next day, it’s probably too late, but if you realize immediately, there’s a chance that you can take it back if no one has read it, and here’s how:

  • In Gmail, all you have to do is go to “Settings” and click “Labs” (or the beaker symbol) and find “Undo Send.” All you have to do is click “Enable” to turn on this feature. Now, if you need to “undo” an email from Gmail, just click your new “Undo” button/link.
  • In Outlook, in the Navigation Pane, click “Sent Items” and open the message you want to recall/undo. On the “Actions” menu, click “Recall This Message” and click “Delete Unread Copies of this Message.” In Outlook, you have a few options for whether or not you want to replace it, and see who has or has not read the message.

Since we’re on the topic, have you ever wanted to undo an email you’ve sent? Tell us about it in comments and we might share some of our own 1990s “oops” stories!


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This article published on Friday, January 29th, 2010 at 12:02 am | Contact the editor

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Topics: Tech

About this Columnist (Full Profile)

AGBeat Editor-in-Chief: Lani, named one of Real Estate’s 100 Most Influential, as well as 12 Most Influential Women in Real Estate, is a business writer hailing from the great state of Texas in the city of Austin. As a digital native, Lani is immersed not only in advanced technologies and new media, but is also a stats nerd often burried in piles of reports. Lani is a proven leader, thoughtful speaker, and vested partner at AGBeat.

Email Lani Rosales



Comments (18)

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  1. Coldwell Banker ATL:

    HOW TO: Undo a sent email via Gmail or Outlook: http://ow.ly/11Tu7

  2. AgentGenius:

    #agnow Good article. I once worked at a company, where the Dir. of HR accidently sent an excel spreadsheet list of … http://bit.ly/a0o2I0

  3. Andrew Mckay:

    Oops! How to Undo an Email Sent in Gmail or Outlook – http://ow.ly/129cZ

  4. Gmail Like a Professional- How to Add an HTML Signature to Mail:

    [...] in the last week, you’ve learned how to undo a gmail message and now you know how to have a permanent, professional signature that you have complete control [...]

  5. AgentGenius:

    #agnow [...] in the last week, you’ve learned how to undo a gmail message and now you know how to have a perm… http://bit.ly/a0o2I0

  6. Simple Gmail Hack – Organizing Your Inbox:

    [...] talked now about adding a HTML signature to your outbound mail, about how to recall an accidental email sent and adding a basic client management tool, bringing the offering closer to [...]

  7. AgentGenius:

    #agnow [...] talked now about adding a HTML signature to your outbound mail, about how to recall an accidental emai… http://bit.ly/a0o2I0

  8. AgentGenius:

    #agnow In the middle of a by-email argument with my sister-in-law, A, (who should have been talking to my husband!)… http://bit.ly/a0o2I0

  9. AgentGenius:

    #agnow Thanks for the lesson. I have learned something new today.:-) http://bit.ly/a0o2I0

  10. Nicole Sullivan:

    How did I not know about this feature…? http://tinyurl.com/undogmail

  11. Telivant, Inc:

    A G-mail lesson- How to delete your "oops" emails after you accidentally hit send! http://bit.ly/bbTkec

  12. 100 Great Gmail Hacks for Email Addicts | Accredited Online Colleges.com:

    [...] Undo a sent email: You’ll be able to recall messages immediately with the help of this Gmail help. [...]

  13. AgentGenius:

    #agnow [...] Undo a sent email: You’ll be able to recall messages immediately with the help of this Gmail hel… http://bit.ly/a0o2I0

  14. Azzy!:

    @mkvlln @zunnieoo http://bit.ly/ccxtFv Here you go! #nctsp

  1. Judy Moriarty says:

    ARGH Lani! This post is just one stinkin’ day late! Just yesterday I hit “reply” instead of “forward” in Outlook and sent a not so flattering email about my daughter’s teacher directly to her!!! This post is favorited and I’m thinking of having it tattooed on my hand as well!

  2. Joycevdb says:

    Good article. I once worked at a company, where the Dir. of HR accidently sent an excel spreadsheet list of the entire company’s salary to THE ENTIRE COMPANY!! Unfortunately for me I was making more than my manager….not a good situation to say the least!!

  3. yep, I did says:

    In the middle of a by-email argument with my sister-in-law, A, (who should have been talking to my husband!), I got a message from another in-law, B, that the A’s newest grandchild was born.

    I hit reply (intending to send it to B, only) and said something like, “Thanks for letting us know. She had all afternoon to bitch at me about….but didn’t even mention her new grandson!”

    yeah, that message went to the whole family.

    At the next family wedding a few days later, everyone but her was still laughing about it. I’m pretty sure she wasn’t laughing because she wasn’t speaking to me that night.

    and yeah, things are ok, now.

  4. The Lord says:

    Thanks for the lesson. I have learned something new today.:-)

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