How to

Salvation or Secret Agent Damnation?



Ken Brand | 2009/06/08  | 24 Comments

look to the cross ii by aeternitasvenia1 Salvation or Secret Agent Damnation?Top Of Mind Awareness Is Salvation

“You are doing all the business you’ll ever do, based on the number of people who are aware of you now.”  ~Rand Smith

You’re Screwed Without Top Of Mind Awareness!

Without it, you’re going to suffer the consequences of Secret Agent Damnation.  A painfully slow failure to launch and inevitable rejection, dejection and ejection or a quick and twitchy face-plant failure.  Either way, if nobody knows YOU as a Top Performing, Trust Worthy and Interesting real estate agent, you’re screwed. Secret Agent Damnation.

Wait!  You can save yourself.  Read on.

WTH is Top Of Mind Awareness?

Try this.  Talk to 5 people.  Look them in the eye.  Smile.  Ask, “May I ask five semi-personal questions?”  If they say yes, ask,

1.  When I say,  ”to-die for dessert”, what tongue-taste comes to mind?

2.  When I say,  ”greatest rock-n-roll band of all time”, who do your ears hear?

3.  When I say, “favorite cocktail”, what drink do you think of?

4.  When I say,  ”romantic vacation destination”, where do you think of? (and who’d you take?)

5.  When I say, “top performing real estate agent”, who do you think of?

The answers are examples of Top Of Mind Awareness in action; who or what occupies first recall position in a certain category.  Your category is “real estate agent” and your salvation is Personal-Brand,-Top-Of-Mind-Awareness within your personal sphere. Do you have 1st or 2nd place Top Of Mind Awareness within your sphere?

Here’s Why You’re Screwed Without It.  

Internal tracking of thousands of transactions + performing agent testimonials + observation + 30 years experience + professional research, confirms; on average, over 60% of the business is attributable to a referral, a recommendation or a previous real estate related relationship.

Interested in factual and professional research?   Check these excerpts from the 2008 Houston Association of Realtors Home Sellers and Buyers Survey:

Home Seller Survey – HAR 2008

Q.  How Seller Found  The REALTOR Who Helped Sell Their Home

A.  Referral from friends/neighbors/co-workers = 52%.  I knew the REALTOR personally, had used before = 24%.   Total = 76%  (Note:  If you’re an invisible and unknown agent, you’re losing out on 76% of the opportunities.  Doh! You’re screwed.)

Q.  Most Important Factor To Sellers In Choosing a REALTOR

A.  Reputation, honesty and trustworthiness = 29%.  Most knowledgeable in the market area = 21%.  A referral from family/friends/co-workers = 20%.  Total = 70% (Note: Secret agents and invisible agents are royally screwed.  Obviously nobody knows if your trustworthy, knowledgeable or have friends.) 

Q.  Number Of Realtors Contacted By Sellers

A.  I knew the Realtor personally and had used before = 58%.   Interviewed 2nd agent = 27% .  84% of the time, sellers interviewed only 2 agents.  (Note:  If you aren’t the 1st or 2nd agent the seller thinks about – you’re completely and utterly screwed!  Again.)

Home Buyers Survey – HAR 2008 

Q.  Most Important Factor In Buyers Finding REALTOR Who Helped Them Purchase Their Home

A.  Referral from friends/neighbors/co-workers = 51%.  I knew the REALTOR personally, had used before = 12%.  Total = 62%  (Note: Let me ask you, how screwed is a secret agent?)

Q.  Number of REALTORS Contacted By Buyer

A.  I knew the REALTOR personally, had used before – 47%.  Contacted a 2nd agent = 27%.  74% of the time only two agents were contacted  (Note:  Not the 1st or 2nd agent they think of or contact – pack your bags, you’re damned, punch the ejection button!)

Now We Know Why!  What Next?

The 3 R’s of Top Of Mind Awareness

Here’s the deal.  If you’re not IN all the way, leave now, save yourself an ass kicking.  To create Top Of Mind Awareness will take hard work and commitment.  Wondering what it takes specifically?  Wondering how to manufacture salvation, how to become the 1st or 2nd person that comes to mind when someone thinks about real estate and a real estate agent?

Repetition. Relevance. Remarkable. 

To grove righteous recall, you’ll need to rain your sphere with these 3 R’s.

Repetition - consistent and remarkable contact, conversation, information, entertainment, education and engagement (Marry Old School and New School Media to do this)

Relevance - you can’t puke worthless, pointless or pinhead-mediocre. You must share the opposite; valuable, relevant and remarkable.  Sit and think!  Think about what people want.  What questions do people ask all the time.  What things make people smile and nod.  

Think  > Come To A Conclusion Or Two > Take Action > Share Relevant, Remarkable Stuff > Lather, Rinse, Repeat.  I’m repeating myself.  That’s what it takes.

Remarkable - you can’t walk, talk, chew gum, act, look, work, communicate or engage in ordinary or expected ways.  Average and ordinary is forgettable. Remarkable is memorable.

Want Specifics?

Guess what?  There’s no Magic Bullet.  Wait.  Actually there is a Magic Bullet.  It’s YOU.  

Here’s my recommendation.   

This site is crammed full of bright ideas, read up.  I have shared several odd angled approaches, choose a few and take action.  The Name Tag Guy, has a practical approach on this topic, read his book  ”How To Be That Guy“.  Seth Godin has an easy read on how to be a Purple Cow.  Hugh MacLeod will open your eyes, check him out.  Brand You 50 from Tom Peters will change things for you too. 

What Next?  Salvation or Damnation?

Pretty simple, but not easy.  Get BUSY.  Or, get OUT.

Clink-Cheers.  Thanks for reading.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Photo Credit:  Look to the Cross_II by *AeternitasveniA on deviantART

Disclaimer:  This is commentary.  This is not journalism or advertorial.  But, some day, I may collect up the good, bad and ugly of my commentaries and slap them into a book.  There are ads on this web site.  You will recognize them because they look like ads.  Although I recommend some books in my post, I’m not a book agent, nor do I receive any commissions or referral fees from the authors of the books I’m recommending.  I want you to know that I consider my blog posts a form of “Personal Branding”.  This “Personal Branding” may lead to opportunities that enrich aspects of Id,ego and super-ego, my professional and personal personas, my finance and romance relativity and possibly, hopefully,  my spiritual and metaphysical life or lives.  Then again, these could sink my opportunity ship.  Oh well. Ummmm….that’s all the disclaimer I can think of.


Start spreading the news...


This article published on Monday, June 8th, 2009 at 6:14 am | Contact the editor

Keywords: , , , , , ,

Topics: How to, Real Estate

About this Columnist (Full Profile)

Ken Brand – Prudential Gary Greene, Realtors. I’ve proudly worn a Realtor tattoo for over 10,957+ days, practicing our craft in San Diego, Austin, Aspen and now, The Woodlands, TX. As a life long learner, I’ve studied, read, written, taught, observed and participated in spectacular face plant failures and giddy inducing triumphs. I invite you to read my blog posts here at Agent Genius and BrandCandid.com. On the lighter side, you can follow my folly on Twitter and Facebook. Of course, you’re always to welcome to take the shortcut and call: 832-797-1779.

Email Ken Brand



Comments (24)

Trackback URL | Comments RSS Feed

Social Shares & Links Back

  1. AgentGenius:

    agentgenius.com NEW Salvation or Secret Agent Damnation? http://tinyurl.com/nljc98

  2. Mark Eibner:

    we’re at it again Salvation or Secret Agent Damnation?: Got something to say? Let us hear it in.. http://tinyurl.com/nljc98

  3. sheilabragg:

    Salvation or Secret Agent Damnation?: Got something to say? Let us hear it in comments!Top Of Mind Awareness Is .. http://tinyurl.com/nljc98

  4. Real Estate Feeds:

    Salvation or Secret Agent Damnation?: Got something to say? Let us hear it in comments!Top Of Mind Awareness Is .. http://tinyurl.com/nljc98

  5. Ken Brand:

    If U missed my shamless&shameless am slf promo-Today’s Blog pst= Salvation or Secret Agent Damnation http://budurl.com/SecretAgentDamnation

  6. Ken Brand:

    You’re either invisible & forgotten or interesting/remarkable & remembered – Salvation Awaits – http://budurl.com/SecretAgentDamnation

  7. Suckface With Facebook Today or Tomorrow, You’ll Just Plain Suck. True or False? | Real Estate Opinion MAG - AgentGenius:

    [...] How do we create Top Of Mind Awareness you might ask? Creating Top Of Mind Awareness requires 3 R things.  Repetition, Relevance and Remarkability. Simple to grasp, harder to do.  Yesterday we muscled and monologued our Top Of Mind Awareness with direct mail, door knocking,  billboarding,  TV commercials, telephone calls, print ads and social butterflying at networked gathering like Chamber Of Commerce, Drunko, PTO, etc..  Most of flexing was rude, crude and demeaning. [...]

  8. Getting Friendly With Facebook – A Follow-Up | Real Estate Opinion MAG - AgentGenius:

    [...] patiently, waiting to viewed at your friends convenience.  30 minutes a day will give you the Frequency, Relevancy and Remarkability required for super-glue Top Of Mind [...]

  9. The Only 3 Reasons Sales Sag and What You Can DO About It. | Real Estate Opinion MAG - AgentGenius:

    [...] this case, you have some sweaty Top Of Mind Awareness to work on.  I pointed her to AgentGenius.com and said, “Read UP, you’ll find bushels [...]

  10. Seasonal Comfort and Invisibility or 13 Simple Steps To Omnipresence and 2010 Majesty? | Real Estate Opinion MAG - AgentGenius:

    [...] others become invisible, become omnipresent.  When the snow melts, you’ll be a shiny Top Of Mind Awareness North [...]

  11. » One-Brain-Dead-Simple Way To Paint Yourself A Remarkable Shade Of Purple Cow. Cost = $1.99 Real Estate Opinion MAG – AgentGenius:

    [...] told, you must be “remarkable” to create Top Of Mind Awareness (it’s [...]

  12. If it’s NOT Who You Know, Then What is it?:

    [...]  Give them your data base names and telephone numbers.  Ask them to conduct a Word Association - Top Of Mind Awareness poll, call one-hundred, politely introduce themselves and ask 5 [...]

  13. Listing Icons: Is Adopting Abandoned Buyers Stealing or Smart?:

    [...] you’re granted permission, include these fine folks in your thoughtfully created Top Of Mind Awareness [...]

  14. AgentGenius:

    #agnow [...] you’re granted permission, include these fine folks in your thoughtfully created Top Of Mind Awa… http://bit.ly/k06tZ

  15. If They Didn’t Know It Was You, Would They Know It Was You?:

    [...] Are we memorable? [...]

  16. Real Estate news from the Cutting-Edge | JoeSpake.com:

    [...] Agent Damnation? | Real Estate Blog Magazine – Opinion Column – AgentGenius – http://agentgenius.com/g-rants… Helping borrowers who don’t deserve it  | Inman News – [...]

  17. AgentGenius:

    #agnow [...] Agent Damnation? | Real Estate Blog Magazine – Opinion Column – AgentGenius – http:/… http://bit.ly/k06tZ

  18. Why Dunbar 150 is dead- long live BIG social media networks:

    [...] savvy Social Media competitors who have expanded their networks of influence, and amplified their Top Of Mind Awareness to include Relations, [...]

  19. AgentGenius:

    #agnow [...] savvy Social Media competitors who have expanded their networks of influence, and amplified their Top … http://bit.ly/k06tZ

  1. Joe Loomer says:

    Spot on, Ken.

    Market reports, condensed and including graphs and charts, are a big part of what I use on my Sphere – via old fashioned mailouts quarterly, through email campaigns the other months.

    Many of my past clients are VA, and since Uncle Sam will no-doubt have other plans for them within a couple of years, they are very receptive to this approach. They worry about the market conditions and their ability to sell. They tell me they consider me the top agent because others send them useless personal promotion postcards. I just promote myself through analysis of the the market.

    Didn’t know how well this was working until I had rotator cuff surgery and sent my 2008 wrap-up out late January – had already gotten several “where’s my data” calls and emails by then.

    Navy Chief, Navy Pride

  2. Ken – Looks like I have some home work to do for the next few days. Thanks for all the tips on good things to read. I’ve found that there’s a lot of agents out there like you who have read them all, tried them all, and discarded the garbage a million times over. What people like you provide is excellent for new agents or even agents who need a kick in the pants. Thanks Ken!

  3. Ken Brand says:

    Rock it Joe – Old School + New School + Joe Jazz = Pazazz Cheers

    Matt – Thanks. The irony is, as you know, whether your new or experienced, when it’s time to amp it up and either add or polish a skill or mindset, you begin like a student, start fresh and grow what you know till your a master or mistress, large and in charge. Cheers.

Tell us what you think...

Comments containing links are automatically placed in spam. Review our terms of service.