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> <channel><title>Comments on: Dear Client &#8211; You&#8217;re Fired!</title> <atom:link href="http://agbeat.com/editorials/real-estate/dear-client-youre-fired/feed/" rel="self" type="application/rss+xml" /><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/</link> <description>News, insights, tools, and inspiration for business owners and professionals</description> <lastBuildDate>Mon, 21 May 2012 04:53:16 +0000</lastBuildDate> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.2</generator> <xhtml:meta xmlns:xhtml="http://www.w3.org/1999/xhtml" name="robots" content="noindex" /> <item><title>By: Stephanie L Davis</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-61241</link> <dc:creator>Stephanie L Davis</dc:creator> <pubDate>Thu, 17 Sep 2009 07:49:24 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-61241</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Dear Client You&#039;re Fired! &#124; Real Estate Opinion MAG - AgentGenius (http://ping.fm/42Q8y)&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
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class="topsy_trackback_content">Dear Client You&#8217;re Fired! | Real Estate Opinion MAG &#8211; AgentGenius (http://ping.fm/42Q8y)</span></span></span></p> ]]></content:encoded> </item> <item><title>By: PC & MAC Solutions</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-61242</link> <dc:creator>PC & MAC Solutions</dc:creator> <pubDate>Mon, 24 Aug 2009 21:00:47 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-61242</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;RT @agentgenius Dear Client – You’re Fired! &#124; Real Estate Opinion MAG - AgentGenius http://bit.ly/OdVGo&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
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class="topsy_trackback_content">RT @agentgenius Dear Client – You’re Fired! | Real Estate Opinion MAG &#8211; AgentGenius http://bit.ly/OdVGo</span></span></span></p> ]]></content:encoded> </item> <item><title>By: Paula Henry</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37584</link> <dc:creator>Paula Henry</dc:creator> <pubDate>Sun, 23 Aug 2009 01:42:59 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37584</guid> <description>Timely - I have one now I should not have worked so hard for. I like Jeff&#039;s response:
it’s obvious they’re knowledge level is such that they really don’t need my expertise, and their money would no doubt be better spent elsewhere.
Such class, Jeff!</description> <content:encoded><![CDATA[<p>Timely &#8211; I have one now I should not have worked so hard for. I like Jeff&#8217;s response:</p><p>it’s obvious they’re knowledge level is such that they really don’t need my expertise, and their money would no doubt be better spent elsewhere.</p><p>Such class, Jeff!</p> ]]></content:encoded> </item> <item><title>By: Paul Barrow</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-61243</link> <dc:creator>Paul Barrow</dc:creator> <pubDate>Fri, 21 Aug 2009 16:20:11 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-61243</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Dear Client - You&#039;re Fired!, http://ow.ly/kHWL&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
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class="topsy_trackback_content">Dear Client &#8211; You&#8217;re Fired!, http://ow.ly/kHWL</span></span></span></p> ]]></content:encoded> </item> <item><title>By: Bill Risser</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-61244</link> <dc:creator>Bill Risser</dc:creator> <pubDate>Thu, 20 Aug 2009 01:58:20 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-61244</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Dear Client – You’re Fired! &#124; Real Estate Opinion MAG - AgentGenius http://ow.ly/kDJ3 Sometimes you gotta do what you gotta do!&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
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class="topsy_trackback_content">Dear Client – You’re Fired! | Real Estate Opinion MAG &#8211; AgentGenius http://ow.ly/kDJ3 Sometimes you gotta do what you gotta do!</span></span></span></p> ]]></content:encoded> </item> <item><title>By: Ken Brand</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37460</link> <dc:creator>Ken Brand</dc:creator> <pubDate>Thu, 20 Aug 2009 01:01:42 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37460</guid> <description>I&#039;m with Bob - Addition By Subtraction, you gotta know when to &quot;fold&#039;em&quot;.
Cheers</description> <content:encoded><![CDATA[<p>I&#8217;m with Bob &#8211; Addition By Subtraction, you gotta know when to &#8220;fold&#8217;em&#8221;.</p><p>Cheers</p> ]]></content:encoded> </item> <item><title>By: Matthew Hardy</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37456</link> <dc:creator>Matthew Hardy</dc:creator> <pubDate>Wed, 19 Aug 2009 20:25:52 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37456</guid> <description>Freedom means never having to work with someone you don&#039;t want to.</description> <content:encoded><![CDATA[<p>Freedom means never having to work with someone you don&#8217;t want to.</p> ]]></content:encoded> </item> <item><title>By: BawldGuy</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37454</link> <dc:creator>BawldGuy</dc:creator> <pubDate>Wed, 19 Aug 2009 19:53:09 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37454</guid> <description>Regardless of how &#039;experienced&#039; my clients may be, it&#039;s understood they&#039;re using a pro, me or someone else, because they realize it&#039;s needed. Once that attitude goes south, so do I.
I gently tell them it&#039;s obvious they&#039;re knowledge level is such that they really don&#039;t need my expertise, and their money would no doubt be better spent elsewhere.
They either get the message, or happily go on their way, and I haven&#039;t offended them.
Persuading those who fancy themselves as your equal is a lost cause and a huge waste of time. Cut your losses and move on. I&#039;ve even received referrals from those I&#039;ve &#039;fired&#039;. Amazing.
One of the &#039;perks&#039; of doing it this way, is that they almost never call me later for advice, as we&#039;ve already agreed, they don&#039;t need it. That&#039;s actually been actually true two or three times in my experience.</description> <content:encoded><![CDATA[<p>Regardless of how &#8216;experienced&#8217; my clients may be, it&#8217;s understood they&#8217;re using a pro, me or someone else, because they realize it&#8217;s needed. Once that attitude goes south, so do I.</p><p>I gently tell them it&#8217;s obvious they&#8217;re knowledge level is such that they really don&#8217;t need my expertise, and their money would no doubt be better spent elsewhere.</p><p>They either get the message, or happily go on their way, and I haven&#8217;t offended them.</p><p>Persuading those who fancy themselves as your equal is a lost cause and a huge waste of time. Cut your losses and move on. I&#8217;ve even received referrals from those I&#8217;ve &#8216;fired&#8217;. Amazing.</p><p>One of the &#8216;perks&#8217; of doing it this way, is that they almost never call me later for advice, as we&#8217;ve already agreed, they don&#8217;t need it. That&#8217;s actually been actually true two or three times in my experience.</p> ]]></content:encoded> </item> <item><title>By: Bob</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37448</link> <dc:creator>Bob</dc:creator> <pubDate>Wed, 19 Aug 2009 16:33:18 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37448</guid> <description>Its called &quot;Addition by Subtraction&quot;.</description> <content:encoded><![CDATA[<p>Its called &#8220;Addition by Subtraction&#8221;.</p> ]]></content:encoded> </item> <item><title>By: Elaine Reese</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37447</link> <dc:creator>Elaine Reese</dc:creator> <pubDate>Wed, 19 Aug 2009 15:21:41 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37447</guid> <description>I try to do the selection process prior to signing any representation papers. I doubt that many potential clients realize that we&#039;re interviewing them as much as they&#039;re interviewing us. However, I have had to &quot;fire&quot; four sellers, but that was earlier in my career when I was less knowledgeable on the signs to listen for as Joe mentioned. Since we&#039;re the one spending marketing money and time, we have to evaluate our decisions based on business, not on emotion. In the past two years, I&#039;ve been hearing many agents mention that they turned down more listings than they took. Agents are sharpening their pencils and analyzing their ROI and that&#039;s going to increase the professionalism which will be a good outcome.</description> <content:encoded><![CDATA[<p>I try to do the selection process prior to signing any representation papers. I doubt that many potential clients realize that we&#8217;re interviewing them as much as they&#8217;re interviewing us. However, I have had to &#8220;fire&#8221; four sellers, but that was earlier in my career when I was less knowledgeable on the signs to listen for as Joe mentioned. Since we&#8217;re the one spending marketing money and time, we have to evaluate our decisions based on business, not on emotion. In the past two years, I&#8217;ve been hearing many agents mention that they turned down more listings than they took. Agents are sharpening their pencils and analyzing their ROI and that&#8217;s going to increase the professionalism which will be a good outcome.</p> ]]></content:encoded> </item> <item><title>By: RealEstate Babble</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-61245</link> <dc:creator>RealEstate Babble</dc:creator> <pubDate>Wed, 19 Aug 2009 11:22:35 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-61245</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;AgentGenius: Dear Client – You’re Fired! http://bit.ly/lMMRs Full http://bit.ly/Ro34P&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
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class="topsy_trackback_content">AgentGenius: Dear Client – You’re Fired! http://bit.ly/lMMRs Full http://bit.ly/Ro34P</span></span></span></p> ]]></content:encoded> </item> <item><title>By: Joe Loomer</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37441</link> <dc:creator>Joe Loomer</dc:creator> <pubDate>Wed, 19 Aug 2009 11:18:26 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37441</guid> <description>Number one for me is what you stated in closing - &quot;realistic expectations.&quot;  Our market - although not California - is down significantly - 48% off 2006 numbers.
I&#039;ll typically not even list with Sellers who will not price agressively and ahead of the market.   Key phrases I listen for are &quot;we don&#039;t really need to sell&quot; - or - &quot;we have a year and a half before we have to move.&quot;  Not motivated?  Neither am I -  The last thing I want is my sign in someone&#039;s yard saying &quot;hey, here&#039;s Joe - he can&#039;t sell this house for six months!&quot;
I recently &quot;fired&quot; a Seller who continued - against my advice - to hire unlicensed contractors to complete important work.  Three losers and several thousand dollars later, the work&#039;s not done, two of the three are in jail, and I&#039;ve lost two signs at the property to kids riding four-wheelers.  NEXT!
Buyers must be realistic and respect your integrity and professionalism.  Sometimes providing your sales history helps them understand you&#039;ve worked extensively in their price range.  This also allows - especially with first-timers - the tactful reminder that you&#039;ve sold **insert your sales totals here** worth of homes this year, while this is their first time (this works good when you have a couple with that know-it-all relative along for the ride or where you sense the hubbie or wife is an amateur agent in training).
Navy Chief, Navy Pride</description> <content:encoded><![CDATA[<p>Number one for me is what you stated in closing &#8211; &#8220;realistic expectations.&#8221;  Our market &#8211; although not California &#8211; is down significantly &#8211; 48% off 2006 numbers.</p><p>I&#8217;ll typically not even list with Sellers who will not price agressively and ahead of the market.   Key phrases I listen for are &#8220;we don&#8217;t really need to sell&#8221; &#8211; or &#8211; &#8220;we have a year and a half before we have to move.&#8221;  Not motivated?  Neither am I &#8211;  The last thing I want is my sign in someone&#8217;s yard saying &#8220;hey, here&#8217;s Joe &#8211; he can&#8217;t sell this house for six months!&#8221;</p><p>I recently &#8220;fired&#8221; a Seller who continued &#8211; against my advice &#8211; to hire unlicensed contractors to complete important work.  Three losers and several thousand dollars later, the work&#8217;s not done, two of the three are in jail, and I&#8217;ve lost two signs at the property to kids riding four-wheelers.  NEXT!</p><p>Buyers must be realistic and respect your integrity and professionalism.  Sometimes providing your sales history helps them understand you&#8217;ve worked extensively in their price range.  This also allows &#8211; especially with first-timers &#8211; the tactful reminder that you&#8217;ve sold **insert your sales totals here** worth of homes this year, while this is their first time (this works good when you have a couple with that know-it-all relative along for the ride or where you sense the hubbie or wife is an amateur agent in training).</p><p>Navy Chief, Navy Pride</p> ]]></content:encoded> </item> <item><title>By: Lake & City Homes</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-61246</link> <dc:creator>Lake & City Homes</dc:creator> <pubDate>Wed, 19 Aug 2009 09:27:42 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-61246</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;RT @agentgenius I am about to &quot;not work with&quot; a client tomorrow. When goals do not align, it is time to part ways. http://cli.gs/tmU1W&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
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class="topsy_trackback_content">RT @agentgenius I am about to &quot;not work with&quot; a client tomorrow. When goals do not align, it is time to part ways. http://cli.gs/tmU1W</span></span></span></p> ]]></content:encoded> </item> <item><title>By: Real Estate Feeds</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-61247</link> <dc:creator>Real Estate Feeds</dc:creator> <pubDate>Wed, 19 Aug 2009 09:08:37 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-61247</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;Dear Client – You’re Fired!: Don\&#039;t be stingy with your thoughts- stop by and comment!
Yesterday I c.. http://bit.ly/1Urh6H&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
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class="topsy_trackback_content">Dear Client – You’re Fired!: Don\&#8217;t be stingy with your thoughts- stop by and comment!<br
/> Yesterday I c.. http://bit.ly/1Urh6H</span></span></span></p> ]]></content:encoded> </item> <item><title>By: Bryan Myers</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37437</link> <dc:creator>Bryan Myers</dc:creator> <pubDate>Wed, 19 Aug 2009 05:57:02 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37437</guid> <description>What really fits: someone who has needs I know the market can meet and that I can serve.  They are pleasant to be with (a huge catch-all category to be sure), and there is an emotional component to it- it&#039;s not just about 3 bedrooms and 2 bath... it&#039;s about getting that college bound student their own room to study in.
What is tolerable- the second and third thing I mentioned aren&#039;t there but the first still is.
What I won&#039;t tolerate- dishonesty, not being respectful of my boundaries, hiding things from me that are relavent to the transaction.  Bottom line is they need to accept me as their ally rather than just some guy with the right forms and a pen that they can use and abuse.</description> <content:encoded><![CDATA[<p>What really fits: someone who has needs I know the market can meet and that I can serve.  They are pleasant to be with (a huge catch-all category to be sure), and there is an emotional component to it- it&#8217;s not just about 3 bedrooms and 2 bath&#8230; it&#8217;s about getting that college bound student their own room to study in.</p><p>What is tolerable- the second and third thing I mentioned aren&#8217;t there but the first still is.</p><p>What I won&#8217;t tolerate- dishonesty, not being respectful of my boundaries, hiding things from me that are relavent to the transaction.  Bottom line is they need to accept me as their ally rather than just some guy with the right forms and a pen that they can use and abuse.</p> ]]></content:encoded> </item> <item><title>By: Madison real estate</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37435</link> <dc:creator>Madison real estate</dc:creator> <pubDate>Wed, 19 Aug 2009 05:25:57 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37435</guid> <description>On several occasions I have elected to &quot;not work with&quot; a client, be it a prospective buyer or a home seller. Some of the causes included: abusive or disrespectful behavior, excessive flirting, not listening to pricing advice, ignoring a previously agreed upon strategy, refusing to accept offers (even full price ones), lack of commitment to the process, and an unwillingness to compromise in any way, shape, or form to achieve stated goals. Thanks for the reminder that it is important to qualify upfront each and every prospective buyer and seller (and these days that&#039;s more important than ever!). Time is scarce so ensuring that we give of ourselves only to those who are fully committed to the process of buying and/or selling is the single best way to protect that most precious and valuable resource.</description> <content:encoded><![CDATA[<p>On several occasions I have elected to &#8220;not work with&#8221; a client, be it a prospective buyer or a home seller. Some of the causes included: abusive or disrespectful behavior, excessive flirting, not listening to pricing advice, ignoring a previously agreed upon strategy, refusing to accept offers (even full price ones), lack of commitment to the process, and an unwillingness to compromise in any way, shape, or form to achieve stated goals. Thanks for the reminder that it is important to qualify upfront each and every prospective buyer and seller (and these days that&#8217;s more important than ever!). Time is scarce so ensuring that we give of ourselves only to those who are fully committed to the process of buying and/or selling is the single best way to protect that most precious and valuable resource.</p> ]]></content:encoded> </item> <item><title>By: Mariana</title><link>http://agbeat.com/editorials/real-estate/dear-client-youre-fired/#comment-37434</link> <dc:creator>Mariana</dc:creator> <pubDate>Wed, 19 Aug 2009 05:01:55 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=16326#comment-37434</guid> <description>I am about to &quot;not work with&quot; a client tomorrow. When goals do not align, it is time to part ways.</description> <content:encoded><![CDATA[<p>I am about to &#8220;not work with&#8221; a client tomorrow. When goals do not align, it is time to part ways.</p> ]]></content:encoded> </item> </channel> </rss>
