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> <channel><title>Comments on: Client expectations vs. Industry&#8217;s poor reputation</title> <atom:link href="http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/feed/" rel="self" type="application/rss+xml" /><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/</link> <description>News, insights, tools, and inspiration for business owners and professionals</description> <lastBuildDate>Mon, 21 May 2012 04:53:16 +0000</lastBuildDate> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.2</generator> <xhtml:meta xmlns:xhtml="http://www.w3.org/1999/xhtml" name="robots" content="noindex" /> <item><title>By: Susan</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-12869</link> <dc:creator>Susan</dc:creator> <pubDate>Sat, 05 Jul 2008 22:22:55 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-12869</guid> <description>Good news!! My recent nasty email thru my site seems more like to be from a competitor.</description> <content:encoded><![CDATA[<p>Good news!! My recent nasty email thru my site seems more like to be from a competitor.</p> ]]></content:encoded> </item> <item><title>By: ines</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-12868</link> <dc:creator>ines</dc:creator> <pubDate>Sat, 05 Jul 2008 22:14:36 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-12868</guid> <description>Susan, I think the public that doesn&#039;t appreciate the value a good Realtor brings to the table is that same public that has never worked with a good Realtor.  How could they possibly know what they are missing if they haven&#039;t been exposed to it?
We recently talked to a seller in a Miami neighborhood who told us that he was using one of the long time local Realtors not because they were good, but because they were there, no matter the complaints and the horror stories he had heard.
Blogging gets the word out there and people can see what we are about first hand - we are able to reach the &quot;frustrated consumer&quot; now - not a bad deal.</description> <content:encoded><![CDATA[<p>Susan, I think the public that doesn&#8217;t appreciate the value a good Realtor brings to the table is that same public that has never worked with a good Realtor.  How could they possibly know what they are missing if they haven&#8217;t been exposed to it?</p><p>We recently talked to a seller in a Miami neighborhood who told us that he was using one of the long time local Realtors not because they were good, but because they were there, no matter the complaints and the horror stories he had heard.</p><p>Blogging gets the word out there and people can see what we are about first hand &#8211; we are able to reach the &#8220;frustrated consumer&#8221; now &#8211; not a bad deal.</p> ]]></content:encoded> </item> <item><title>By: Susan</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-12867</link> <dc:creator>Susan</dc:creator> <pubDate>Sat, 05 Jul 2008 21:52:39 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-12867</guid> <description>&gt;&gt;&gt;I just received a buyer referral this week from the blogosphere and learned that the buyers were working with agents that had never physically shown them a house, instead gave them lockbox combinations for them to go on their own.
That is bad...unfortunately, I have heard of this before.  Yes, there are Realtors that don&#039;t conduct themselves appropriately, like any other business.
There will be unethical people in every profession/industry whether its the waiter not washing his hands, lawyers, athletes, etc.  I am not sure why Realtors get hit so hard.  Perhaps it is the lack of extensive education required to be a Realtor.  I too came from the corporate world and was quite shocked at the lack of respect.  As you know, selling real estate over the years arms a Realtor with a wealth of knowledge that can benefit a buyer or seller.  Generally speaking, I don&#039;t believe the public fully appreciates the value that a good realtor brings to the table and in many instances think that we are all alike and our only use is to open the door.  (and as you stated above, sometimes avoiding that)..
Be it as it may, I will continue to conduct my business ethically and disregard the negativity and anger.  The angry &quot;hate&quot; mail I believe comes from people that are not only hating our industry but alot of things in life.
How is this for timing...as I am writing this, I just got an angry email thru my #1 website.  I cannot post it as the language is very bad. Oh well...at least I&#039;m getting noticed. :)</description> <content:encoded><![CDATA[<p>&gt;&gt;&gt;I just received a buyer referral this week from the blogosphere and learned that the buyers were working with agents that had never physically shown them a house, instead gave them lockbox combinations for them to go on their own.</p><p>That is bad&#8230;unfortunately, I have heard of this before.  Yes, there are Realtors that don&#8217;t conduct themselves appropriately, like any other business.</p><p>There will be unethical people in every profession/industry whether its the waiter not washing his hands, lawyers, athletes, etc.  I am not sure why Realtors get hit so hard.  Perhaps it is the lack of extensive education required to be a Realtor.  I too came from the corporate world and was quite shocked at the lack of respect.  As you know, selling real estate over the years arms a Realtor with a wealth of knowledge that can benefit a buyer or seller.  Generally speaking, I don&#8217;t believe the public fully appreciates the value that a good realtor brings to the table and in many instances think that we are all alike and our only use is to open the door.  (and as you stated above, sometimes avoiding that)..</p><p>Be it as it may, I will continue to conduct my business ethically and disregard the negativity and anger.  The angry &#8220;hate&#8221; mail I believe comes from people that are not only hating our industry but alot of things in life.</p><p>How is this for timing&#8230;as I am writing this, I just got an angry email thru my #1 website.  I cannot post it as the language is very bad. Oh well&#8230;at least I&#8217;m getting noticed. <img
src='http://agbeat.wpengine.netdna-cdn.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p> ]]></content:encoded> </item> <item><title>By: ines</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-12842</link> <dc:creator>ines</dc:creator> <pubDate>Sat, 05 Jul 2008 03:25:35 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-12842</guid> <description>Sue,
Any time you generalize (whether towards an industry, a race or whatever), you discredit yourself on the spot - the question is what we do on a daily basis to prove these people wrong that hate our industry in such a way.
I just received a buyer referral this week from the blogosphere and learned that the buyers were working with agents that had never physically shown them a house, instead gave them lockbox combinations for them to go on their own.
If we can do it one client at a time, it WILL make a difference (IMHO)</description> <content:encoded><![CDATA[<p>Sue,<br
/> Any time you generalize (whether towards an industry, a race or whatever), you discredit yourself on the spot &#8211; the question is what we do on a daily basis to prove these people wrong that hate our industry in such a way.</p><p>I just received a buyer referral this week from the blogosphere and learned that the buyers were working with agents that had never physically shown them a house, instead gave them lockbox combinations for them to go on their own.</p><p>If we can do it one client at a time, it WILL make a difference (IMHO)</p> ]]></content:encoded> </item> <item><title>By: Sue</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-12839</link> <dc:creator>Sue</dc:creator> <pubDate>Sat, 05 Jul 2008 02:47:15 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-12839</guid> <description>I&#039;ve been selling real estate for 8 years.  I can still remember being the recipient of hatred from various people for no apparent reason.  I would get accused of doing things that I had no idea I could even do.  This I know in retrospect, of course.  It was very disturbing and still is, however, I am not quite as shocked by it as I was in the earlier years.  In my opinion, it is ignorance and the post to Mariana strikes me as coming from someone who is very unbalanced and possibly dangerous.  He is discredited on the spot by what he writes.</description> <content:encoded><![CDATA[<p>I&#8217;ve been selling real estate for 8 years.  I can still remember being the recipient of hatred from various people for no apparent reason.  I would get accused of doing things that I had no idea I could even do.  This I know in retrospect, of course.  It was very disturbing and still is, however, I am not quite as shocked by it as I was in the earlier years.  In my opinion, it is ignorance and the post to Mariana strikes me as coming from someone who is very unbalanced and possibly dangerous.  He is discredited on the spot by what he writes.</p> ]]></content:encoded> </item> <item><title>By: Ines</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-9704</link> <dc:creator>Ines</dc:creator> <pubDate>Fri, 23 May 2008 17:36:02 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-9704</guid> <description>Robin - absolutely!  We all have something to offer and we need to make sure &quot;that something&quot; is known and is of value to the consumer.  No shame in being an architect.</description> <content:encoded><![CDATA[<p>Robin &#8211; absolutely!  We all have something to offer and we need to make sure &#8220;that something&#8221; is known and is of value to the consumer.  No shame in being an architect.</p> ]]></content:encoded> </item> <item><title>By: Robin</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-9698</link> <dc:creator>Robin</dc:creator> <pubDate>Fri, 23 May 2008 17:11:19 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-9698</guid> <description>Ines, you earned your designation, no reason not to be proud of it and living in South florida..especially in Miami,,design knowledge can be very important</description> <content:encoded><![CDATA[<p>Ines, you earned your designation, no reason not to be proud of it and living in South florida..especially in Miami,,design knowledge can be very important</p> ]]></content:encoded> </item> <item><title>By: ines</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-6760</link> <dc:creator>ines</dc:creator> <pubDate>Fri, 28 Mar 2008 04:32:39 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-6760</guid> <description>Hey Cyndee - I know you&#039;ve been there - now let&#039;s change the perception around! :)</description> <content:encoded><![CDATA[<p>Hey Cyndee &#8211; I know you&#8217;ve been there &#8211; now let&#8217;s change the perception around! <img
src='http://agbeat.wpengine.netdna-cdn.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p> ]]></content:encoded> </item> <item><title>By: Cyndee Haydon</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-6758</link> <dc:creator>Cyndee Haydon</dc:creator> <pubDate>Fri, 28 Mar 2008 03:25:14 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-6758</guid> <description>Ines - this post hit home today - I just love the way you cut to the chase.</description> <content:encoded><![CDATA[<p>Ines &#8211; this post hit home today &#8211; I just love the way you cut to the chase.</p> ]]></content:encoded> </item> <item><title>By: agentgenius.com- national real estate opinion column &#187; Blog Archive &#187; Commission justification?</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-6383</link> <dc:creator>agentgenius.com- national real estate opinion column &#187; Blog Archive &#187; Commission justification?</dc:creator> <pubDate>Fri, 21 Mar 2008 16:11:57 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-6383</guid> <description>[...] lot of the discussion went into the direction of the unethical reputation of the real estate industry and the low education standards. We’ve discussed those in length here in Agent Genius and sadly [...]</description> <content:encoded><![CDATA[<p>[...] lot of the discussion went into the direction of the unethical reputation of the real estate industry and the low education standards. We’ve discussed those in length here in Agent Genius and sadly [...]</p> ]]></content:encoded> </item> <item><title>By: Vicki Moore</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2633</link> <dc:creator>Vicki Moore</dc:creator> <pubDate>Thu, 10 Jan 2008 04:02:07 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2633</guid> <description>And pleeese, I don&#039;t want to listen to Ines talk about her amazing, fantastic and overwhelmingly wonderful realtor skills AGAIN.
Really, look at what the point of the post was, not the fact waaawy down at the bottom she indicates she has an architectural degree, which indicates to me that Ines has a brain and is rightly proud of it.  She begins the post with &quot;head-banging&quot; experience. That&#039;s the point of the post, not her degree.</description> <content:encoded><![CDATA[<p>And pleeese, I don&#8217;t want to listen to Ines talk about her amazing, fantastic and overwhelmingly wonderful realtor skills AGAIN.</p><p>Really, look at what the point of the post was, not the fact waaawy down at the bottom she indicates she has an architectural degree, which indicates to me that Ines has a brain and is rightly proud of it.  She begins the post with &#8220;head-banging&#8221; experience. That&#8217;s the point of the post, not her degree.</p> ]]></content:encoded> </item> <item><title>By: Larry Yatkowsky</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2632</link> <dc:creator>Larry Yatkowsky</dc:creator> <pubDate>Thu, 10 Jan 2008 03:53:22 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2632</guid> <description>Ines,
No worries.  I was never big on self-basting boneless turkeys.</description> <content:encoded><![CDATA[<p>Ines,</p><p>No worries.  I was never big on self-basting boneless turkeys.</p> ]]></content:encoded> </item> <item><title>By: Ines</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2631</link> <dc:creator>Ines</dc:creator> <pubDate>Thu, 10 Jan 2008 03:46:22 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2631</guid> <description>Larry - first let me tell you that you made my night.
Andrew - before you go on and attack people, it would be beneficial that you learn a little about me and my real estate business.  The only agents that get defensive at the fact that I flaunt my architecture degree (and proudly) are those that feel threatened by it.
I am not saying that because I have a degree I am better than you, I am saying I bring a different type of value to the table.
It&#039;s interesting that from that long post, the only thing you picked up on is the fact that I am an architect (maybe my strategy is working).
The stereotype from the consumer (not other agents) begins with the lack of education most agents have and the fact it only takes a week&#039;s course to become one.  I really believe in experience, but I believe in education more - put them both together and you have a winning combination.</description> <content:encoded><![CDATA[<p>Larry &#8211; first let me tell you that you made my night.</p><p>Andrew &#8211; before you go on and attack people, it would be beneficial that you learn a little about me and my real estate business.  The only agents that get defensive at the fact that I flaunt my architecture degree (and proudly) are those that feel threatened by it.</p><p>I am not saying that because I have a degree I am better than you, I am saying I bring a different type of value to the table.</p><p>It&#8217;s interesting that from that long post, the only thing you picked up on is the fact that I am an architect (maybe my strategy is working).</p><p>The stereotype from the consumer (not other agents) begins with the lack of education most agents have and the fact it only takes a week&#8217;s course to become one.  I really believe in experience, but I believe in education more &#8211; put them both together and you have a winning combination.</p> ]]></content:encoded> </item> <item><title>By: Larry Yatkowsky</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2630</link> <dc:creator>Larry Yatkowsky</dc:creator> <pubDate>Thu, 10 Jan 2008 02:38:17 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2630</guid> <description>Good god - help me un-perpetuate!
As an open minded cheeky individual possessing a degree, I beg you please, oh omnipotent pseudonym, enlighten me.  What unique characteristic sets you apart from us, the disenchanted throng of educated self-annointed indignant sterotypical &quot;fellow&quot; waiter-bashing realtors.  I presume it&#039;s more than cologne!</description> <content:encoded><![CDATA[<p>Good god &#8211; help me un-perpetuate!<br
/> As an open minded cheeky individual possessing a degree, I beg you please, oh omnipotent pseudonym, enlighten me.  What unique characteristic sets you apart from us, the disenchanted throng of educated self-annointed indignant sterotypical &#8220;fellow&#8221; waiter-bashing realtors.  I presume it&#8217;s more than cologne!</p> ]]></content:encoded> </item> <item><title>By: Andrew Wilton (pseudonym)</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2627</link> <dc:creator>Andrew Wilton (pseudonym)</dc:creator> <pubDate>Thu, 10 Jan 2008 00:43:19 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2627</guid> <description>As a fellow agent, I&#039;m afraid I don&#039;t agree with most of the supportive comments here. Why? Because it&#039;s clear to me you may perpetuate a stereotype on your own without realizing you do so.
You write in defense of yourself with this caller, in a somewhat indignant tone that you have a degree in architecture. How is that exactly relevant to your being an outstanding real estate professional?
In my urban office, there are many agents with graduate and even doctoral degrees who left other professions to become real estate agents. Yet when those very same agents with degrees need advice in transactions, who do they turn to? The guy in the office without any degree yet years in the profession and a following of enormously successful clients with multiple degrees.
Perhaps the next posting will be about your real estate knowledge and success in countering an obnoxious and angry caller, not a degree you possess.</description> <content:encoded><![CDATA[<p>As a fellow agent, I&#8217;m afraid I don&#8217;t agree with most of the supportive comments here. Why? Because it&#8217;s clear to me you may perpetuate a stereotype on your own without realizing you do so.</p><p>You write in defense of yourself with this caller, in a somewhat indignant tone that you have a degree in architecture. How is that exactly relevant to your being an outstanding real estate professional?</p><p>In my urban office, there are many agents with graduate and even doctoral degrees who left other professions to become real estate agents. Yet when those very same agents with degrees need advice in transactions, who do they turn to? The guy in the office without any degree yet years in the profession and a following of enormously successful clients with multiple degrees.</p><p>Perhaps the next posting will be about your real estate knowledge and success in countering an obnoxious and angry caller, not a degree you possess.</p> ]]></content:encoded> </item> <item><title>By: Ines</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2626</link> <dc:creator>Ines</dc:creator> <pubDate>Wed, 09 Jan 2008 23:46:09 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2626</guid> <description>Let&#039;s go back to Benn&#039;s story, I like waiter bashing better.</description> <content:encoded><![CDATA[<p>Let&#8217;s go back to Benn&#8217;s story, I like waiter bashing better.</p> ]]></content:encoded> </item> <item><title>By: Larry Yatkowsky</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2625</link> <dc:creator>Larry Yatkowsky</dc:creator> <pubDate>Wed, 09 Jan 2008 23:05:07 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2625</guid> <description>This, he does on the plane.  Can you imagine if he actually made it to Miami. ;0
As for mommy, Victoria, has very strong British up-tight attitudes.  She too, is going to pay a heavy price.  Not pretty all round.</description> <content:encoded><![CDATA[<p>This, he does on the plane.  Can you imagine if he actually made it to Miami. ;0<br
/> As for mommy, Victoria, has very strong British up-tight attitudes.  She too, is going to pay a heavy price.  Not pretty all round.</p> ]]></content:encoded> </item> <item><title>By: Mariana Wagner</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2624</link> <dc:creator>Mariana Wagner</dc:creator> <pubDate>Wed, 09 Jan 2008 22:54:08 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2624</guid> <description>...Some people&#039;s children.</description> <content:encoded><![CDATA[<p>&#8230;Some people&#8217;s children.</p> ]]></content:encoded> </item> <item><title>By: Ines</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2623</link> <dc:creator>Ines</dc:creator> <pubDate>Wed, 09 Jan 2008 22:53:16 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2623</guid> <description>I guess coming to Miami gives people a passport of humility</description> <content:encoded><![CDATA[<p>I guess coming to Miami gives people a passport of humility</p> ]]></content:encoded> </item> <item><title>By: Ines</title><link>http://agbeat.com/editorials/real-estate/client-expectations-vs-industrys-poor-reputation/#comment-2622</link> <dc:creator>Ines</dc:creator> <pubDate>Wed, 09 Jan 2008 22:51:43 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=745#comment-2622</guid> <description>Larry...now you did it!  and you had to mention Miami didn&#039;t you?</description> <content:encoded><![CDATA[<p>Larry&#8230;now you did it!  and you had to mention Miami didn&#8217;t you?</p> ]]></content:encoded> </item> </channel> </rss>
