Comments on: An Open Apology Letter to All My Past, Present and Future Clients http://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/ News, insights, tools, and inspiration for business owners and professionals Mon, 21 May 2012 04:53:16 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Aria Schoenfelt, Austin Real Estatehttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8192 Aria Schoenfelt, Austin Real Estate Mon, 28 Apr 2008 16:12:01 +0000 http://agentgenius.com/?p=1690#comment-8192 I think that EVERY agent should move (and frequently) so that they can feel the pain of their clients. I do move frequently because my homes are investments to me and I really do feel that it helps me serve them better. I have a client moving this weekend who took my moving organization tips seriously and is much more relaxed than those who don't. I also think that EVERY agent should go through listing their homes. Let someone in your office list it and deal with the buyer traffic and pricing options from the seller's side. Trust me, it will make you a better agent if you pay attention. It's hard to have your life disrupted for buyer traffic even for one week, let alone 3 months. It's very hard to keep everything as tidy as possible. Do it yourself and you'll find creative ways of making your life easier that you can pass along to your clients. I think that EVERY agent should move (and frequently) so that they can feel the pain of their clients. I do move frequently because my homes are investments to me and I really do feel that it helps me serve them better. I have a client moving this weekend who took my moving organization tips seriously and is much more relaxed than those who don’t.

I also think that EVERY agent should go through listing their homes. Let someone in your office list it and deal with the buyer traffic and pricing options from the seller’s side. Trust me, it will make you a better agent if you pay attention.

It’s hard to have your life disrupted for buyer traffic even for one week, let alone 3 months. It’s very hard to keep everything as tidy as possible. Do it yourself and you’ll find creative ways of making your life easier that you can pass along to your clients.

]]> By: Glenn fm Napleshttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8124 Glenn fm Naples Sat, 26 Apr 2008 20:01:50 +0000 http://agentgenius.com/?p=1690#comment-8124 I hate moving can still feel the pain from our move 19 years ago. I get a grime reminder every fall and spring as I transport my son's belongs, etc either to college or from college. Yes, it is choas. We might remember to recommend a good mover for our clients. I hate moving can still feel the pain from our move 19 years ago. I get a grime reminder every fall and spring as I transport my son’s belongs, etc either to college or from college. Yes, it is choas.

We might remember to recommend a good mover for our clients.

]]> By: Marianahttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8116 Mariana Sat, 26 Apr 2008 14:07:27 +0000 http://agentgenius.com/?p=1690#comment-8116 Larry - I think even a "total move package" would be a hassle. No one will pack and unpack exactly how we want them to. I dont think there is really any way of avoiding it. Bill - I agree. Empathy goes a LONG way. Larry – I think even a “total move package” would be a hassle. No one will pack and unpack exactly how we want them to. I dont think there is really any way of avoiding it.

Bill – I agree. Empathy goes a LONG way.

]]> By: Bill Lublinhttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8109 Bill Lublin Sat, 26 Apr 2008 03:55:12 +0000 http://agentgenius.com/?p=1690#comment-8109 Mariana - I am of the opinion that every professional Real Estate agent should be forced to move periodically to remind them how stressful the process is for the consumer - We forget so easily -Thanks for reminding us all what our customers and clients feel during the majority of the time we deal with them, and how important it is that we remain empathetic Mariana – I am of the opinion that every professional Real Estate agent should be forced to move periodically to remind them how stressful the process is for the consumer – We forget so easily -Thanks for reminding us all what our customers and clients feel during the majority of the time we deal with them, and how important it is that we remain empathetic

]]> By: Larry Yatkowskyhttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8108 Larry Yatkowsky Sat, 26 Apr 2008 03:52:48 +0000 http://agentgenius.com/?p=1690#comment-8108 I decided a long time ago that the only way I'm moving out is in a pine box. But then again, for the right price and a contract that includes a Total move package, I could be coerced. I decided a long time ago that the only way I’m moving out is in a pine box. But then again, for the right price and a contract that includes a Total move package, I could be coerced.

]]> By: Marianahttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8105 Mariana Sat, 26 Apr 2008 01:49:38 +0000 http://agentgenius.com/?p=1690#comment-8105 Matthew - I am convinced that the moving process NEVER ends. Ever. Ines - Perspective is everything... Matthew – I am convinced that the moving process NEVER ends. Ever.

Ines – Perspective is everything…

]]> By: ineshttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8103 ines Sat, 26 Apr 2008 00:16:30 +0000 http://agentgenius.com/?p=1690#comment-8103 AHA!!! Now you understand the couple of posts I did about getting that inside perspective!! How about getting the house spotless for a showing to then get a call 5 minutes before the showing to cancel. AHA!!! Now you understand the couple of posts I did about getting that inside perspective!! How about getting the house spotless for a showing to then get a call 5 minutes before the showing to cancel.

]]> By: Matthew Rathbunhttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8094 Matthew Rathbun Fri, 25 Apr 2008 21:54:56 +0000 http://agentgenius.com/?p=1690#comment-8094 I HATE MOVING!!! When all these folks were upgrading their homes in "04 and '05, I just had to ask why. However, this letter is a good approach at reminding clients that Realtors are people too. Too many agents try to present themselves as "above" the client in this regard and not give enough emphasis that moving sucks and there is a lot of work and stress involved in the process, even outside the actual buying process. I HATE MOVING!!! When all these folks were upgrading their homes in “04 and ’05, I just had to ask why. However, this letter is a good approach at reminding clients that Realtors are people too. Too many agents try to present themselves as “above” the client in this regard and not give enough emphasis that moving sucks and there is a lot of work and stress involved in the process, even outside the actual buying process.

]]> By: Marianahttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8085 Mariana Fri, 25 Apr 2008 20:09:52 +0000 http://agentgenius.com/?p=1690#comment-8085 Marc - I would have thought I would have been better prepared for it. I was wrong. Marc – I would have thought I would have been better prepared for it. I was wrong.

]]> By: Marc Rasmussenhttp://agbeat.com/editorials/real-estate/an-open-apology-letter-to-all-my-past-present-and-future-clients/#comment-8081 Marc Rasmussen Fri, 25 Apr 2008 19:37:30 +0000 http://agentgenius.com/?p=1690#comment-8081 Great Post Mariana. I moved last year and had forgotten how painful moving can be. As a Realtor, I didn't think much about the hassles that my clients went through during the move. It opened my eyes a little and have more compassion for what they are experiencing. Great Post Mariana. I moved last year and had forgotten how painful moving can be. As a Realtor, I didn’t think much about the hassles that my clients went through during the move. It opened my eyes a little and have more compassion for what they are experiencing.

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