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> <channel><title>Comments on: Should Buyers Agents Give Feedback to Sellers?</title> <atom:link href="http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/feed/" rel="self" type="application/rss+xml" /><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/</link> <description>News, insights, tools, and inspiration for business owners and professionals</description> <lastBuildDate>Wed, 16 May 2012 17:25:59 +0000</lastBuildDate> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <generator>http://wordpress.org/?v=3.3.2</generator> <xhtml:meta xmlns:xhtml="http://www.w3.org/1999/xhtml" name="robots" content="noindex" /> <item><title>By: Laura Jaffe</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-113219</link> <dc:creator>Laura Jaffe</dc:creator> <pubDate>Sun, 04 Sep 2011 03:33:06 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-113219</guid> <description>I generally use feedback to let seller know of the negatives, what needs improving. I also hesitate to comment on price unless I know for certain that my buyer is not interested in the property. I try to take good notes as I&apos;m showing so I can give constructive criticism to the listing agent. I think feedback of the kind :  &quot;My buyer bought elsewhere&quot; without any reason perhaps as to why is really not helpful at all. Why did your buyer choose another property? Was it comparable and priced lower? Was it updated and in better condition so that even though it was priced higher they didn&apos;t have to do anything to move in? Give me some intelligent suggestions I can go back to the seller with. That&apos;s insightful feedback.</description> <content:encoded><![CDATA[<p>I generally use feedback to let seller know of the negatives, what needs improving. I also hesitate to comment on price unless I know for certain that my buyer is not interested in the property. I try to take good notes as I&apos;m showing so I can give constructive criticism to the listing agent. I think feedback of the kind :  &quot;My buyer bought elsewhere&quot; without any reason perhaps as to why is really not helpful at all. Why did your buyer choose another property? Was it comparable and priced lower? Was it updated and in better condition so that even though it was priced higher they didn&apos;t have to do anything to move in? Give me some intelligent suggestions I can go back to the seller with. That&apos;s insightful feedback.</p> ]]></content:encoded> </item> <item><title>By: AgentGenius</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-101170</link> <dc:creator>AgentGenius</dc:creator> <pubDate>Sat, 09 Apr 2011 23:12:34 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-101170</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;RT @TBoard: @AgentGenius my opinion has not changed.  http://cot.ag/hTsnTO&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
class="topsy_trackback_comment"><span
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class="topsy_trackback_content">RT @TBoard: @AgentGenius my opinion has not changed.  http://cot.ag/hTsnTO</span></span></span></p> ]]></content:encoded> </item> <item><title>By: Teresa Boardman</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-91549</link> <dc:creator>Teresa Boardman</dc:creator> <pubDate>Sat, 09 Apr 2011 19:36:20 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-91549</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;@AgentGenius my opinion has not changed.  http://cot.ag/hTsnTO&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
class="topsy_trackback_comment"><span
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class="topsy_trackback_content">@AgentGenius my opinion has not changed.  http://cot.ag/hTsnTO</span></span></span></p> ]]></content:encoded> </item> <item><title>By: AgentGenius</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-91543</link> <dc:creator>AgentGenius</dc:creator> <pubDate>Sat, 09 Apr 2011 18:21:01 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-91543</guid> <description>&lt;span class=&quot;topsy_trackback_comment&quot;&gt;&lt;span class=&quot;topsy_twitter_username&quot;&gt;&lt;span class=&quot;topsy_trackback_content&quot;&gt;a 2007 discussion is still relevant today- Should buyers agents give feedback to sellers? What do YOU think? http://cot.ag/hTsnTO cc @tboard&lt;/span&gt;&lt;/span&gt;</description> <content:encoded><![CDATA[<p><span
class="topsy_trackback_comment"><span
class="topsy_twitter_username"><span
class="topsy_trackback_content">a 2007 discussion is still relevant today- Should buyers agents give feedback to sellers? What do YOU think? http://cot.ag/hTsnTO cc @tboard</span></span></span></p> ]]></content:encoded> </item> <item><title>By: Dave Sulvetta</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-23424</link> <dc:creator>Dave Sulvetta</dc:creator> <pubDate>Sat, 22 Nov 2008 21:56:10 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-23424</guid> <description>Wow!
I can&#039;t beleive im reading this! People I have read before and respect...
How could there be any question that feedback is ESSENTIAL.
Listen fellow realtors...this is a cooperative business...if you are smart, you can give honest feedback without giving any advantage to the seller...JAY? you are kidding us right?</description> <content:encoded><![CDATA[<p>Wow!<br
/> I can&#8217;t beleive im reading this! People I have read before and respect&#8230;</p><p>How could there be any question that feedback is ESSENTIAL.</p><p>Listen fellow realtors&#8230;this is a cooperative business&#8230;if you are smart, you can give honest feedback without giving any advantage to the seller&#8230;JAY? you are kidding us right?</p> ]]></content:encoded> </item> <item><title>By: Jon Boyd</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-22416</link> <dc:creator>Jon Boyd</dc:creator> <pubDate>Wed, 12 Nov 2008 03:18:28 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-22416</guid> <description>...buyer agent represents the seller until representation is established..????
I think somebody in texas needs a little review.
Words have meanings.
Buyer agent means agent for the buyer. If your state passed laws that say something else then they are wrong!
Anyway, Teresa, you are right that when you are repesenting a buyer it is not proper to give feedback. (Unless there is a significant health and safety issue - that is another story.)
We just try to be polite and sometimes will tell the listing agent &quot;the home is  no longer under consideration&quot; or &quot;the home is still being considered.&quot;
Regards,
Jon Boyd
Exclusive Buyer&#039;s Broker
Past President of The National Association of Exclusive Buyer Agents (naeba.org)
The Home Buyer&#039;s Agent of Ann Arbor, Inc.</description> <content:encoded><![CDATA[<p>&#8230;buyer agent represents the seller until representation is established..????</p><p>I think somebody in texas needs a little review.</p><p>Words have meanings.</p><p>Buyer agent means agent for the buyer. If your state passed laws that say something else then they are wrong!</p><p>Anyway, Teresa, you are right that when you are repesenting a buyer it is not proper to give feedback. (Unless there is a significant health and safety issue &#8211; that is another story.)</p><p>We just try to be polite and sometimes will tell the listing agent &#8220;the home is  no longer under consideration&#8221; or &#8220;the home is still being considered.&#8221;</p><p>Regards,</p><p>Jon Boyd<br
/> Exclusive Buyer&#8217;s Broker<br
/> Past President of The National Association of Exclusive Buyer Agents (naeba.org)<br
/> The Home Buyer&#8217;s Agent of Ann Arbor, Inc.</p> ]]></content:encoded> </item> <item><title>By: Pensacola Real Estate News</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-2356</link> <dc:creator>Pensacola Real Estate News</dc:creator> <pubDate>Wed, 02 Jan 2008 22:12:00 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-2356</guid> <description>Great and thought provoking post. I am generally polite when feedback is requested and offer it, assuming my buyers are not interested in the house. If they are, the contract is my feedback. I will have to rethink giving feedback based on what I&#039;ve read here. Thanks.</description> <content:encoded><![CDATA[<p>Great and thought provoking post. I am generally polite when feedback is requested and offer it, assuming my buyers are not interested in the house. If they are, the contract is my feedback. I will have to rethink giving feedback based on what I&#8217;ve read here. Thanks.</p> ]]></content:encoded> </item> <item><title>By: RealEstateUndressed &#187; Blog Archive &#187; Magnificnt 7 - 2007</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-2337</link> <dc:creator>RealEstateUndressed &#187; Blog Archive &#187; Magnificnt 7 - 2007</dc:creator> <pubDate>Mon, 31 Dec 2007 17:57:46 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-2337</guid> <description>[...] 1– Should Buyers Agents Give Feedback to Sellers? By Teresa Boardman on Agent Genius [...]</description> <content:encoded><![CDATA[<p>[...] 1– Should Buyers Agents Give Feedback to Sellers? By Teresa Boardman on Agent Genius [...]</p> ]]></content:encoded> </item> <item><title>By: Steve</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1716</link> <dc:creator>Steve</dc:creator> <pubDate>Mon, 10 Dec 2007 17:42:50 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1716</guid> <description>Im currently using email to collect feedback at
www.BuyerRemarks.com
Works great. Less intrusive.
The answer to that question is extremely easy.
If your buyers are interested in the property don&#039;t leave feedback. Or leave general feedback that opens the negotiation. For example &quot;they were a few things that didn&#039;t meet their criteria, but I think we may submit an offer and see if the price is right&quot;
And of course never leave offensive feedback. Bed tacktfull just in case they change their mind later and come back to it.
If they are totally not interested and its obvious  give them your opinion. Help um out. Markets change almost daily where I am. And dont be a knowit all.</description> <content:encoded><![CDATA[<p>Im currently using email to collect feedback at</p><p>www.BuyerRemarks.com</p><p>Works great. Less intrusive.</p><p>The answer to that question is extremely easy.</p><p>If your buyers are interested in the property don&#8217;t leave feedback. Or leave general feedback that opens the negotiation. For example &#8220;they were a few things that didn&#8217;t meet their criteria, but I think we may submit an offer and see if the price is right&#8221;</p><p>And of course never leave offensive feedback. Bed tacktfull just in case they change their mind later and come back to it.</p><p>If they are totally not interested and its obvious  give them your opinion. Help um out. Markets change almost daily where I am. And dont be a knowit all.</p> ]]></content:encoded> </item> <item><title>By: Dave Smith</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1715</link> <dc:creator>Dave Smith</dc:creator> <pubDate>Mon, 10 Dec 2007 14:43:09 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1715</guid> <description>I&#039;m guessing many of you don&#039;t show as many homes as I do.  It is not uncommon for me to be in 100 to 150 homes in a week with various buyers.
And then I&#039;m supposed to have the curtosy to return more than a 100 phone calls?  And you actually think I remember.
There is really only one home I&#039;m interested in.  They one they want. The rest . . .</description> <content:encoded><![CDATA[<p>I&#8217;m guessing many of you don&#8217;t show as many homes as I do.  It is not uncommon for me to be in 100 to 150 homes in a week with various buyers.</p><p>And then I&#8217;m supposed to have the curtosy to return more than a 100 phone calls?  And you actually think I remember.</p><p>There is really only one home I&#8217;m interested in.  They one they want. The rest . . .</p> ]]></content:encoded> </item> <item><title>By: Chris Johnson</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1619</link> <dc:creator>Chris Johnson</dc:creator> <pubDate>Wed, 05 Dec 2007 17:34:37 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1619</guid> <description>I would say that pricing is going to be an issue...otherwise there would be an offer.  I think that the pricing is ALWAYS a concern for unsold properties...</description> <content:encoded><![CDATA[<p>I would say that pricing is going to be an issue&#8230;otherwise there would be an offer.  I think that the pricing is ALWAYS a concern for unsold properties&#8230;</p> ]]></content:encoded> </item> <item><title>By: Issaquah Highlands Undressed &#187; Blog Archive &#187; Here Is Why I Don&#8217;t Give The Listing Agent Feedback</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1614</link> <dc:creator>Issaquah Highlands Undressed &#187; Blog Archive &#187; Here Is Why I Don&#8217;t Give The Listing Agent Feedback</dc:creator> <pubDate>Wed, 05 Dec 2007 16:42:27 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1614</guid> <description>[...] wrote this article on Agent Genius, she is a contributor on that blog: it is a great article&#8230;..  here is a portion - Sellers [...]</description> <content:encoded><![CDATA[<p>[...] wrote this article on Agent Genius, she is a contributor on that blog: it is a great article&#8230;..  here is a portion &#8211; Sellers [...]</p> ]]></content:encoded> </item> <item><title>By: Jeff Brown</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1583</link> <dc:creator>Jeff Brown</dc:creator> <pubDate>Tue, 04 Dec 2007 21:47:34 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1583</guid> <description>Dad told me, as I was leaving for my very first day of work:
&quot;The president of the country can attempt to return your call, misdial, try again, and tell you he&#039;s too busy now, how &#039;bout later?&quot;
You&#039;re not the president. Return calls ASAP.
Those who don&#039;t, deserve any abuse they receive. And they get plenty me. In fact, I treat it as a sport. :)</description> <content:encoded><![CDATA[<p>Dad told me, as I was leaving for my very first day of work:</p><p>&#8220;The president of the country can attempt to return your call, misdial, try again, and tell you he&#8217;s too busy now, how &#8217;bout later?&#8221;<br
/> You&#8217;re not the president. Return calls ASAP.</p><p>Those who don&#8217;t, deserve any abuse they receive. And they get plenty me. In fact, I treat it as a sport. <img
src='http://agbeat.wpengine.netdna-cdn.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /></p> ]]></content:encoded> </item> <item><title>By: Charleston real estate blog</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1580</link> <dc:creator>Charleston real estate blog</dc:creator> <pubDate>Tue, 04 Dec 2007 21:07:37 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1580</guid> <description>Actually, I prefer an email for feedback and I ignore the canned (and possibly) compromising questions and just give an opinion in the comments section.
If you want to receive feedback, you should provide it when asked. You have to give to get.</description> <content:encoded><![CDATA[<p>Actually, I prefer an email for feedback and I ignore the canned (and possibly) compromising questions and just give an opinion in the comments section.</p><p>If you want to receive feedback, you should provide it when asked. You have to give to get.</p> ]]></content:encoded> </item> <item><title>By: Teresa Boardman</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1577</link> <dc:creator>Teresa Boardman</dc:creator> <pubDate>Tue, 04 Dec 2007 20:01:09 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1577</guid> <description>I have to agree that the polite thing to do is to return the phone call or email.  The problem with the canned emails is they don&#039;t give you the option of doing anything but filling out the form.  The calls are a pain.  They catch me in my car and ask me about a home I showed on a day when I may have shown 10 or more.  I get them to describe it and sometimes I still can&#039;t remember it.  I only remember what I need to and some times I mess that up too.  I do try to be considerate of other agents.</description> <content:encoded><![CDATA[<p>I have to agree that the polite thing to do is to return the phone call or email.  The problem with the canned emails is they don&#8217;t give you the option of doing anything but filling out the form.  The calls are a pain.  They catch me in my car and ask me about a home I showed on a day when I may have shown 10 or more.  I get them to describe it and sometimes I still can&#8217;t remember it.  I only remember what I need to and some times I mess that up too.  I do try to be considerate of other agents.</p> ]]></content:encoded> </item> <item><title>By: Mitch Canton</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1576</link> <dc:creator>Mitch Canton</dc:creator> <pubDate>Tue, 04 Dec 2007 19:50:17 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1576</guid> <description>Benjamin, I don&#039;t think I&#039;ve ever had a &quot;canned&quot; phone call. At least not one that lasted over 15 seconds from my end.
The email feedback shows a lack of genuine interest in discussing topics on the home. Too little dialog, no conversation.
On the phone, in addition to the &quot;feedback&quot; angle, I can also get a good look at the competency, professionalism and personality of the agents in the market. Someday, I may have them on the other side of a deal, across the table for a friendly lunch or in my office as I try to recruit them to join my team.
The insight from a nice conversation can go a long way, if they actually return the call.</description> <content:encoded><![CDATA[<p>Benjamin, I don&#8217;t think I&#8217;ve ever had a &#8220;canned&#8221; phone call. At least not one that lasted over 15 seconds from my end.</p><p>The email feedback shows a lack of genuine interest in discussing topics on the home. Too little dialog, no conversation.</p><p>On the phone, in addition to the &#8220;feedback&#8221; angle, I can also get a good look at the competency, professionalism and personality of the agents in the market. Someday, I may have them on the other side of a deal, across the table for a friendly lunch or in my office as I try to recruit them to join my team.</p><p>The insight from a nice conversation can go a long way, if they actually return the call.</p> ]]></content:encoded> </item> <item><title>By: Benn Rosales</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1574</link> <dc:creator>Benn Rosales</dc:creator> <pubDate>Tue, 04 Dec 2007 19:33:05 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1574</guid> <description>Returning phone calls - amen on that one.</description> <content:encoded><![CDATA[<p>Returning phone calls &#8211; amen on that one.</p> ]]></content:encoded> </item> <item><title>By: Benjamin Bach</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1573</link> <dc:creator>Benjamin Bach</dc:creator> <pubDate>Tue, 04 Dec 2007 19:31:00 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1573</guid> <description>Interesting Mitch... You disregard the canned emails, but not the canned phone calls ?</description> <content:encoded><![CDATA[<p>Interesting Mitch&#8230; You disregard the canned emails, but not the canned phone calls ?</p> ]]></content:encoded> </item> <item><title>By: Mitch Canton</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1572</link> <dc:creator>Mitch Canton</dc:creator> <pubDate>Tue, 04 Dec 2007 19:27:16 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1572</guid> <description>Funny enough, I have a draft blog post going along these same lines. But, I am tackling it from a different perspective. That being the lack of professionalism in so many agents these days.
Whether the Buyers agent feels providing feedback would compromise their position or not, at least have the professional courtesy to return the flippin&#039; phone call.
72% of my business is on the listing side. In this market, I am diligently following up with buyers agents to generate feedback. Maybe it will help me in my discussions with sellers on what they need to do to sell their house. Maybe not. Regardless, at least provide the freakin&#039; professional courtesy to return my call, even if to say &quot;no comment&quot;. Finewhatever.
I know when I receive a feedback request, a genuine phone call (that canned email crap is ignored), I am as candid as I can be, without violating any laws or jeopardizing any negotiating position... especially if my client is not interested. I believe it is helpful to the Listing agent in their relationship with the seller, and by doing so, I hope I receive the same consideration from other agents.
(But as my Dad used to say &quot;hope in one hand and s**t in the other and see what fills up faster&quot;.)</description> <content:encoded><![CDATA[<p>Funny enough, I have a draft blog post going along these same lines. But, I am tackling it from a different perspective. That being the lack of professionalism in so many agents these days.</p><p>Whether the Buyers agent feels providing feedback would compromise their position or not, at least have the professional courtesy to return the flippin&#8217; phone call.</p><p>72% of my business is on the listing side. In this market, I am diligently following up with buyers agents to generate feedback. Maybe it will help me in my discussions with sellers on what they need to do to sell their house. Maybe not. Regardless, at least provide the freakin&#8217; professional courtesy to return my call, even if to say &#8220;no comment&#8221;. Finewhatever.</p><p>I know when I receive a feedback request, a genuine phone call (that canned email crap is ignored), I am as candid as I can be, without violating any laws or jeopardizing any negotiating position&#8230; especially if my client is not interested. I believe it is helpful to the Listing agent in their relationship with the seller, and by doing so, I hope I receive the same consideration from other agents.</p><p>(But as my Dad used to say &#8220;hope in one hand and s**t in the other and see what fills up faster&#8221;.)</p> ]]></content:encoded> </item> <item><title>By: Charleston real estate blog</title><link>http://agbeat.com/editorials/re-moments/should-buyers-agents-give-feedback-to-sellers/#comment-1571</link> <dc:creator>Charleston real estate blog</dc:creator> <pubDate>Tue, 04 Dec 2007 19:23:22 +0000</pubDate> <guid
isPermaLink="false">http://agentgenius.com/?p=497#comment-1571</guid> <description>Teresa, an excellent point and food for thought.
I&#039;ve always felt that the only good feedback was a contract, other than that, the home didn&#039;t work for the buyers for whatever reason.
If there are negative issues with the house, I hope I wouldn&#039;t be the first to point it out to the listing agent to pass along to the seller.</description> <content:encoded><![CDATA[<p>Teresa, an excellent point and food for thought.</p><p>I&#8217;ve always felt that the only good feedback was a contract, other than that, the home didn&#8217;t work for the buyers for whatever reason.</p><p>If there are negative issues with the house, I hope I wouldn&#8217;t be the first to point it out to the listing agent to pass along to the seller.</p> ]]></content:encoded> </item> </channel> </rss>
